Return report

Return report

Return report helps you gain knowledge about how much return was requested within a certain period of time and use your return process to positively interact with your online customers.

Note: This report can be accessed through Reports >> report type.


First, select the report type to find specific details of the report and the example screenshot is above. Once selected click the filter to load the report.


Well, now the eight view type Return report



The Return report displays the following information:


Date Start: Choose the date of the first day of the week tracked (if set to the week in Group By).

Date End: Choose the date of the last day of the week tracked (if set to the week in Group By).

No. of return: The number of returns made through the store between the date start and end.

Note: If you want to create sales order, go to Sales > return > create new


If you would like to look up a particular return, you can use "Filter" as a shortcut to search for it. sales can be filtered by selecting a start, end date and status.  "Group by” option allows you to filter out how many returns were requested within a specific time frame.  You can select a specific time report, i.e. daily, weekly, monthly or yearly


    • Related Articles

    • Tax Report

      We hope this video answers the question of how to use tax report, what needs to include, keep watch this video because it was created for all your questions related to this tax report.
    • Shipping Report

      We hope this video answers the question of how to use shipping report, what needs to include, keep watch this video because it was created for all your questions related to this shipping report.
    • Coupon Report

      We hope this video answers the question of how to use coupon report, what needs to include, keep watch this video because it was created for all your questions related to this coupon report.
    • Return Report

      We hope this video answers the question of how to check the return report, what info can get, keep watch this video because it was created for all your questions related to this return report.
    • Tax Report

      The Tax Report displays which type of tax is paid by your customers on the front of the store. Note: This report can be accessed through Reports >> report type. First, select the report type to find specific details of the report and the example ...