FAQ : support

FAQ

Are you able to work with our existing technical/design/marketing team?

Yes, we are a nimble team of developers. Our aim is to build a strong collaborative relationship with a focus on cooperation and support for our clients. Fu...

Does i.am.retailer provide domain hosting?

As part of the Hosting package, we provide all kinds of shared and cloud hosting. Discussing the customer requirements it will be fulfilled.

Does i.am.retailer mobile app use the same Opencart website Admin panel or need a seperate one?

Same Admin panel which is used for the website can be linked to the i.am.retailer app also. No separate admin is required for the existing Opencart website....

What do I Do? If I have more questions?

Feel free to contact us, just create a ticket support.iamretailer.com and our team will reach you soon.

Will an Information Page that uses Google Maps & Geocoder API with Geo-Location Services work on your app?

We are not sure of that. Please try this in the demo app. Further, Can you please share your website URL with us so that we can check the same at our end an...

Do you have a multivendor app?

Yes, We do multivendor apps too. Kindly share with us the detailed requirement of the multivendor system to support.iamretailer.com

If I already purchase the app from codecanyon, then can I purchase the 299 package only on your website?

Yes, you can purchase the 299 packages from this website. If any additional features equired pls contact us via support@iamretailer.com

Just wondering whether we would be able to modify the android source code or not?

Yes, you can modify it and which has the complete source code and no license based restrictions. Furthermore, raise the support ticket with us OR drop an em...

What type of payment methods are used?

We provide paypal payment gateway and cash on delivery. If you want a new payment gateway, then we will integrate it for you.

What type of shipping methods?

Shipping methods will be listed based on the admin panel setup. Furthermore, raise the support ticket with us OR drop an email to support@iamretailer.com t...